Reference

How 1111dt Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how we use, store and protect it.

Account data protectionWallet activity privacyBangladesh-region scopeYour right to access or remove dataClear contact path for privacy requests

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What Information We Gather and Why

1111dt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the details you submit during registration — your name, email address and mobile number. When you choose bKash, Nagad or Rocket as your deposit or withdrawal method, we record the transaction reference and wallet identifier so we

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can match your payment to your account and resolve any discrepancy quickly. We do not store your full bKash PIN or Nagad account credentials on our servers. Device data — browser type, operating system, screen resolution — is captured automatically so we can keep the mobile
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experience consistent whether you are on Android or a desktop browser. We also log session activity, including pages visited and time spent, to detect unusual account behaviour. Cookies help us remember your preferences across sessions; you can manage these through your browser settings at any time.
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Where you have given us permission, we may send you account-related notifications by SMS to the mobile number linked to your wallet. We retain your data for as long as your account remains active and for a period after closure as required by applicable financial and
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platform compliance obligations. All of this is subject to your local law and the eligible regions in which our platform operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across all data transfers between your device and our servers, including when your bKash or Nagad transaction details are submitted. Account access requires OTP verification to the mobile number you registered, which means no one can log in to your account even if they know your password. We keep your data only as long as there is a legitimate reason to hold it — whether that is your active account or a post-closure compliance window.

Encrypted Data Transfer

Every piece of data you send us — account details, wallet references, session activity — travels over an encrypted connection. Your information does not pass between servers in plain text.

OTP Account Verification

Each login triggers a one-time code sent to your registered mobile. This step protects your account even if your password is compromised, keeping your wallet and history secure.

Cookie Controls

We use cookies to remember your session preferences and improve page load on mobile. You can review and adjust cookie permissions through your browser settings without affecting your account.

Retention and Deletion

We do not hold data longer than necessary. Once your account is closed and any compliance retention period ends, personal data is removed from active storage per our internal schedule.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, our support team handles privacy requests through the channels below. We aim to acknowledge your request promptly and work through the details with you directly. Keep your registered mobile number handy — that is how we verify your identity before making any changes.

Your Privacy Questions Answered

These are the questions we hear most often from people in Bangladesh about how their data is handled on 1111dt. If your question is not here, reach us through live chat or the email address in your account settings.

We do not sell or share your wallet details with advertisers. We share transaction references only with payment processors who are required to keep them confidential under our agreements with them.

Yes. Submit a data access request through your account settings or contact support by email. We will verify your identity via your registered mobile number before providing a summary.

Use the data deletion option in your account profile or email our support team directly. After identity verification, we process the request and confirm once active data has been removed.

Your data is kept for a limited period after closure to meet applicable compliance obligations. After that period ends, it is removed from our active systems per our retention schedule.

Session cookies are necessary to keep you logged in on mobile. Preference and analytics cookies are optional — manage them in your browser settings; your account access is not affected.

This policy applies to anyone who opens an account with us. Access to the platform itself depends on your local law and the eligible regions where 1111dt operates. Check your local regulations before using the service.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 1111dt Handles Your Personal Information

Data Handling, Cookies and Account Security

Encrypted Data Transfer

OTP Account Verification

Cookie Controls

Retention and Deletion

How to Reach Us About Your Data

Your Privacy Questions Answered

01 Does 1111dt share my bKash or Nagad details with third parties?

02 Can I ask to see the data 1111dt holds on my account?

03 How do I ask 1111dt to delete my personal data?

04 What happens to my data if I close my 1111dt account?

05 Are cookies on 1111dt optional, and can I turn them off?

06 Does your privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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